The Prime Minister Ramzan Relief Package (PMRRP) is committed to protecting the privacy and personal information of all applicants and users of the official portal pmrrpnitb.org.pk. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website.
By using this portal, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
To provide relief services efficiently and transparently, we may collect the following information:
a) Personal Information
- Full Name
- CNIC (Computerized National Identity Card) Number
- Mobile Phone Number
- Residential Address
- Family Information (if required for eligibility)
- Income and financial details (for verification purposes)
b) Technical Information
- IP address
- Browser type and version
- Device information
- Date and time of access
- Pages visited on the portal
This information helps us improve website performance and security.
2. Purpose of Collecting Information
Your information is collected strictly for official purposes, including:
- Processing and verifying applications
- Determining eligibility for the PM Ramzan Relief Package
- Preventing duplicate or fraudulent applications
- Communicating updates regarding your application
- Improving service delivery and portal functionality
- Ensuring transparency and accountability
We do not collect any information unrelated to the objectives of the relief program.
3. Data Sharing and Disclosure
Your personal information may be shared only with:
- Relevant Government departments
- Authorized verification agencies
- Law enforcement authorities (if required by law)
Your information will not be sold, rented, or shared with any private third party for commercial purposes.
4. Data Security
We implement appropriate technical and administrative security measures to protect your personal data from:
- Unauthorized access
- Data breaches
- Misuse or alteration
- Loss or destruction
The portal follows government-approved digital security standards to ensure safe handling of citizen data.
5. Data Retention
Personal information will be retained only for as long as necessary to:
- Complete the verification process
- Fulfill legal or regulatory requirements
- Maintain official records as required by law
After this period, data may be securely archived or deleted in accordance with government policies.
6. User Responsibilities
Users are responsible for:
- Providing accurate and truthful information
- Keeping their application details confidential
- Not sharing OTPs or verification codes with anyone
Providing false information may result in disqualification or legal action under applicable laws.
7. Cookies and Tracking Technologies
The portal may use cookies or similar technologies to:
- Improve user experience
- Monitor website performance
- Enhance security
Users may adjust their browser settings to refuse cookies; however, some features of the portal may not function properly.
8. Third-Party Links
The official portal may contain links to other government websites. We are not responsible for the privacy practices of external websites. Users are encouraged to review the privacy policies of those websites separately.
9. Changes to This Privacy Policy
The Government reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with the updated effective date.
10. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact:
Prime Minister Ramzan Relief Package (PMRRP)
Official Website: www.pmrrpnitb.org.pk